Privacy Policy

Introduction

Schaaf Foods Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at schaaffoods.com or interact with us through other channels.

As a trusted bakery business established in 1978, we understand the importance of trust and transparency in our relationships with customers, partners, and website visitors.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and company name when you submit inquiries through our contact forms or wholesale inquiry forms
• Business Information: Company details, business type, and distribution requirements for wholesale customers
• Communication Records: Correspondence, feedback, and inquiries you send to us

Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
• Technical Data: Error logs, performance data, and website functionality information

How We Use Your Information

We use the information we collect for the following purposes:

• Customer Service: Respond to your inquiries, provide product information, and offer wholesale pricing
• Business Operations: Process wholesale orders, manage customer relationships, and improve our services
• Website Improvement: Analyze website usage, optimize performance, and enhance user experience
• Communication: Send relevant updates about our products, services, and industry news (with your consent)
• Legal Compliance: Meet regulatory requirements and protect our legal rights

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide analytics about website usage.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Third-Party Services

We use the following third-party services:

• Google Analytics: Website analytics and performance monitoring
• Email Services: For customer communications and marketing (with consent)
• Hosting Services: Website hosting and security

These services have their own privacy policies, and we encourage you to review them. We do not sell, rent, or trade your personal information to third parties.

Data Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

International Data Transfers

Your information may be processed and stored in Canada and other countries where our service providers operate. We ensure that any international transfers comply with applicable privacy laws and implement appropriate safeguards to protect your information.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about what personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: